---
title: Deleting your account
description: Instructions for removing your account from HealthTrain.
---

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# Deleting your account

**How to request deletion of your HealthTrain account**

This article is for you. It explains how to request deletion of your HealthTrain account. You can do this when you no longer want to use the HealthTrain app, for example because your treatment has ended.

**Steps to request deletion**

1. Open the HealthTrain app on your phone.
2. Tap “More” at the bottom of the screen.
3. Tap “Settings”.
4. Tap “Account”.
5. Tap “Request account deletion”.

**What happens next**

Your request is sent to your practice automatically. Your practice will process it within three working days. You won’t get a separate message confirming that your account has been deleted.

**What deletion means for you**

Once your account is deleted, you will no longer get invitations, exercises or appointment reminders through the HealthTrain app. If you want to use the app again later, your practice can invite you again.

**Another way to request deletion**

If you’d rather not use the app, you can ask your practice directly to delete your account. Formal requests under the GDPR (the right to erasure, also called the “right to be forgotten”) also go through your practice. HealthTrain will help your practice with these requests where needed.

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    - [Maintenance](https://help.healthtrain.app/en/healthtrain/for-clients?hsLang=en#maintenance)

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